Back in May, the landlords of the Arcade Tavern pub got in touch with me to highlight the despicable behaviour of their insurance company. I raised in Parliament today how this insurer is refusing to pay out on the Arcade Tavern’s insurance against notifiable diseases by blaming the Government for the pub’s loss of income rather than Covid-19. And using technicalities in the contract’s wording to get out of paying.
This has left the Arcade Tavern facing the double burden of this pandemic while also having to fight for the money they’re entitled to. I’ve already written to the Chancellor and the insurance company in question about this case, but so far nothing has budged and it was appropriate to call out what’s happened to the Arcade Tavern in the Chamber today, and urge the Government to look very unfavourably on insurers who don’t honour their contracts. This mustn’t go without consequence when the pressure on pubs and other businesses in Ipswich has never been greater.
The Arcade Tavern is one of my favourite pubs in Ipswich and it’s not right they’re having to fight for this money when they did the responsible thing by taking out insurance. This case does have all the hallmarks of the small business being stitched up by the bigger one, and the Business Minister was right to describe it as incredibly concerning. I’ll be sharing the letters I’ve received from the Arcade Tavern directly with the Minister so this case can be looked into directly. I won’t let this drop.